Workshop

Mastering Adoption: A Guide to Repeat Order Process Mapping

Digital leaders know: your customers are critical for online success. Enriching the online buyer journey encourages loyalty and accelerates sales.

Attend our workshop for a walkthrough on repeat order process mapping, and learn the tactics you need to increase web store adoption rates.

Essential information

  • Date: 19 March 2024

  • Time: 4 P.M. CEST

  • Location: Online

When you’re responsible for online revenue, identifying the friction points in your buyer experience is critical for channel success. Find out how you can map out your order processes, and learn about tools you can leverage to improve them.

Who should attend?

Digital Commerce Leaders/E-Commerce Managers

Attendees who are responsible for managing digital commerce platforms and online revenue generation.

Product Managers

Individuals tasked with overseeing the development and enhancement of digital commerce platforms and features.

Why should I attend?

By attending this session, you can expect to:

  • Gain insight into your digital commerce challenges: Understand how to identify and address the specific obstacles hindering adoption rates and revenue growth in your digital commerce ecosystem.
  • Optimize repeat order processes: Learn about the practical strategies and concrete tools for mapping out the repeat order process to enhance customer retention and loyalty.
  • Increase revenue potential: Discover methods for pinpointing friction points in online ordering systems, unlocking untapped revenue opportunities.

Introducing your hosts, Demi Lammens & Melody Botton

Demi Lammens brings her expertise as a Migration Specialist at Sana Commerce, with a focus on customer success and strategic account management. With a background in B2B commerce, including her role as Account Manager at Gartner, Demi has honed her skills in guiding technology providers to achieve their corporate objectives.

Melody Botton is a Product Marketer at Sana Commerce. A background maintaining relationships with customers in the EMEA region has left Melody with a knack for incorporating advanced analytics to help businesses reach their goals. Her diverse experience includes roles at SAP, further enriching her insights into B2B e-commerce.

Register for the workshop

March 19th, 2024 | 4:00pm CEST