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Customer Service Consultant (E-commerce)

Customer Service
United Arab Emirates, Dubai
Magdalena Chrobot
Corporate Recruiter EMEA & APAC
Apply now

What you’ll be doing:

  • First point of contact for our customers;
  • Pro-actively work with the customer to resolve their questions in time;
  • Handle customer questions and requests via a ticket system within the agreed time frame;
  • Solving issues in our standard product;
  • Investigate issues by debugging in code and aiding the development team in resolving them. 

Let new adventures begin!

Application Procedure

Applying procedure
Online Assessment &
Recruiter Interview

With the assessment, we’re measuring your learning agility. Did we click? Then our recruiters would love to get to know you better.

Applying procedure
Hiring Manager
Interview

Meet your future manager and ask them anything about the role you’re applying for, about Sana Commerce and the culture.

Applying procedure
Business Case

It’s based on real scenarios and information — you need to prepare a business case. This is done to assess the love for your future role and your skills. One of your future team members will also join this meeting.

Applying procedure
Final Interview with MT-member

We close our hiring process by introducing you to a member of our management team.