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Software Implementation Specialist

Consultancy

Colombia, Medellín

Jonathan Salamanca

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What you’ll be doing:

Provide expert assistance to customers regarding product inquiries, usage, troubleshooting, and technical issues.
Conduct training sessions for internal teams and customers to enhance product knowledge and usage developing training materials, user guides, and FAQs.
Provide feedback to the product development team based on customer interactions and own experience.
Work closely with various teams such as marketing, engineering, design, and customer service to ensure cohesive product development and communication.
Provide insights and suggestions based on customer interactions to influence the product roadmap and future development.

Let new adventures begin!

Application Procedure

Online Assessment &
Recruiter Interview

With the assessment, we’re measuring your learning agility. Did we click? Then our recruiters would love to get to know you better.

Hiring Manager
Interview

Meet your future manager and ask them anything about the role you’re applying for, about Sana Commerce and the culture.

Business Case

It’s based on real scenarios and information — you need to prepare a business case. This is done to assess the love for your future role and your skills. One of your future team members will also join this meeting.