All jobs

Software Support Consultant

Customer Service
Colombia, Medellín
Jonathan Salamanca
Apply now

What you’ll be doing:

  • Being the first point of contact for our customers.
  • Thinking proactively along with the customer to resolve their questions quickly.
  • Solving issues in the webshops with compliance with the Service Level Agreement.
  • Handling customer questions via a ticket system within the agreed time frame.
  • Focusing on customer satisfaction

Let new adventures begin!

Application Procedure

Applying procedure
Online Assessment &
Recruiter Interview

With the assessment, we’re measuring your learning agility. Did we click? Then our recruiters would love to get to know you better.

Applying procedure
Hiring Manager
Interview

Meet your future manager and ask them anything about the role you’re applying for, about Sana Commerce and the culture.

Applying procedure
Business Case

It’s based on real scenarios and information — you need to prepare a business case. This is done to assess the love for your future role and your skills. One of your future team members will also join this meeting.

Applying procedure
Final Interview with MT-member

We close our hiring process by introducing you to a member of our management team.