Sana Commerce helps the medical and healthcare industry

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Medical Supplies

Medical and healthcare e-commerce platform

Looking for an e-commerce solution where reliability and compliance don’t come at the price of customer convenience and evolution? Our Sana Commerce platform checks all these boxes, without any compromise. How? We make your SAP or Microsoft Dynamics ERP and e-commerce work as one. This means that we can automatically show the data and logic you’ve built in your ERP on your web store, without duplication, disruptions, delays or manual synchronization. We also bring extensive expertise in medical e-commerce and its specialist requirements.

So, if you already manage all your data and logic in your ERP, you’ll not only benefit from unprecedented efficiency, but also from improved customer relationships through the following key benefits.

Make buying easy for your customers

Empower your customers with personalized self-service and complete transparency, while remaining compliant with medical industry standards.

Hyper-personalized web store

Customer-specific pricing, sales agreements, invoices, online and offline order history, custom products and more personalization are all available, out of the box.

Personalized marketing

Documentation portal

Give customers direct access to product manuals and pharma leaflets. Allow buyers to validate their web store registration and/or individual orders by submitting their own documentations and certifications through the web store.

Documentation online

Product grouping

Group and filter products based on strengths and dosage, so customers can easily find the medicines they need.

Product grouping

Roles, authorizations and user rights

Multiple users from a single organization — such as a large hospital — can be divided into different roles. From contract viewers to order approvers, each user can then only access the information and functionalities for which they are authorized.

Roles & Authorization
Personalized marketing Documentation online Product grouping Roles & Authorization

Estimate how you can improve your sales, operations and bottom line with Sana Commerce.

Reduce order errors

Deliver a reliable online experience and eliminate errors, to deliver the right products quickly, which can make all the difference for medical professionals and their patients.

Expiry date information
Expiry date information

Show the correct expiry date for each medicine product batch directly on your site.

Real-time inventory information
Real-time inventory data

With your ERP and e-commerce working as one, your web store will only sell what’s available in the ERP, with stock levels updated in real-time.

Omnichannel experience
Omnichannel experience

Provide the same information across all sales channels, from web store to phone and EDI.

Error alerts
Elimination of errors

No silos in data, errors in orders or missing orders thanks to ERP and e-commerce working as one.

No delayed delivery
No delayed delivery

Real-time ERP integration speeds up the ordering process and ensures you deliver the right pharma and medical supplies at the promised time.

Accurate information
Accurate information

Even when your customer places an on-demand, custom product order, the web store displays the correct delivery time and pricing based on the ERP logic.

Keep the competitive edge

Quickly adapt your business to meet your customers’ evolving expectations, the latest medical industry trends or changes in demand following major outbreaks or pandemics.

  • Fast go-to-market: Easily add new product lines to react to new demands or to expand your portfolio of medical supplies.
  • Open new web stores: Whether you want to expand to a new market or embrace a new business model, you can choose what ERP information is visible and tailor it by web store.
  • Adapt to changing healthcare legislation: Once you make the change in your ERP, the same logic will be immediately applied to your web store without any disruption.
  • Add new functionalities: Easily add new functionalities and add-ons, such as new payment types, shipping logistics and more — all based on your customers’ latest needs.
 See our platform in action
Medical supplies

See how businesses like yours are benefiting

Fagron

“We chose Sana Commerce’s e-commerce solution because of the integration with our ERP. Integrated solutions are way easier to manage than interfaced solutions and therefore really boost your efficiency.”

 Karel Jutte | Global Application Portfolio Manager at Fagron Read more
Fagron
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“Important features that we were looking for, that we expected should have been standard, most other companies had this as customizations. Sana Commerce offered it at a click of a button. Simply plug and play, that was a huge win!”

 Alexander Lewis, IT Director, AOSS Medical Supply

100%

Increase in uptime

100%

Adoption rate

50-100h

Time saved for sales teams
Read more
AOSS Medical Supply logo and image
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