E‑commerce resources
Discover the latest trends in e-commerce, get expert advice and learn more about Sana Commerce in our blog posts, videos, reports, and other free resources.
Templates
4 steps to convince your internal stakeholders about e-commerce: PPT template
Convince your boss, colleagues and stakeholders of e-commerce. This template is perfect for anyone who is currently involved in or looking to start an e-commerce project.
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Blog
3 minutes
What is the role of customer relationship management (CRM) in e-commerce?
Get a side-by-side comparison of e-commerce CRM and traditional CRM, and learn the importance and impact of e-commerce CRM. [+7-Step Guide]
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News
What is 'FOMO buying'?
In this article hear from experts, including Michiel Schipperus, CEO of Sana Commerce, as they explain how consumer opportunism affects supply chains.
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Blog
3 minutes
E-commerce analytics 101: What to look for and why they're important
E-commerce analytics are essential in understanding how to improve your business. These can include on-site, email and social media analytics.
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White paper
2022 Supply Chain & E-Commerce Handbook for Australia & New Zealand
For businesses in Australia & New Zealand, identifying strategies for supply chain resilience are essential for success. Read our report for actionable insights on staying prepared for the next crisis.
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Blog
4 minutes
Stop tracking e-commerce B2B KPI metrics like B2C
Failure to track the right KPIs for your business can result in serious losses. B2B businesses need to know what metrics are most valuable for their company to track.
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Blog
7 minutes
The 9 biggest B2B e-commerce challenges businesses face
Challenges of B2B e-commerce are different online than for brick-and-mortar stores. Here are the top 9 challenges and how to master them.
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Blog
2 minutes
The difference between an invoice vs a receipt
Invoices and receipts both record a transaction between a business and a customer. Learn the difference so you know when to use each one.
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Blog
4 minutes
Understanding ERP marketplace integration: The comprehensive guide
Learn the ins and outs of ERP marketplace integration to ensure that your e-commerce offering isn’t limited to a single online store.
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Blog
6 minutes
5 benefits of an ERP system you can’t ignore
ERPs can radically transform how businesses access and manage their proprietary data. Are you getting all the benefits that your ERP provides?
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Video
E-commerce without borders: The keys to a successful international rollout
Watch this 45-minute on-demand webinar to discover whether international e-commerce is the right next step for you.
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Blog
4 minutes
ERP maintenance: 6 steps to maintain your ERP
An ERP system can be time-consuming and expensive to maintain: Learn how to manage your ERP and use its existing processes with these six tips.
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Blog
5 minutes
E-commerce tech stacks: How to choose the best one for your business
Learn how an optimized e-commerce tech stack improves to scalability, better management and data control. [Best practices + 5 rules to follow]
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Blog
6 minutes
3 steps to building a B2B e-commerce strategy
Learn the foundational elements of an effective B2B e-commerce strategy and some tips for choosing a B2B e-commerce solution.
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News
B2B average order value skyrocketed by 42% in March
Sana Commerce data shows that the average order value of B2B e-commerce web store orders jumped 42% from February to March 2022.
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