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E‑commerce resources

Discover the latest trends in e-commerce, get expert advice and learn more about Sana Commerce in our blog posts, videos, reports, and other free resources.

Blog

5 minutes

AI customer support: Innovative or lazy shortcut?

Blog

The advantages of pre-order and backorders in B2B e-commerce

Blog

4 minutes

Introducing editable product lines: Customize your product list with ease

B2B e-commerce

How to be B2B e-commerce ready in 2023 (and beyond)

Get B2B e-commerce ready for 2023 and beyond with this free guide. Learn the top trends and how to prepare your we store for them this year.

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5 reasons your omnichannel strategy is failing

A bad omnichannel strategy, one that leaves your customers confused or frustrated, can end up doing more harm than good.

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Top 4 SaaS benefits and challenges everyone should know

There’s a lot to consider when you’re deciding whether a SaaS solution is the right choice for your business. Read about both the benefits and challenges involved in implementing SaaS for your organization.

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The unlikely solution to your CX issues: IT solutions

If your customers are struggling with CX issues, there might be an unlikely hero in your midst – your IT tooling. This blog explores what this looks like and how you can implement it in your own work.

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The state of B2B e-commerce in Australia & New Zealand

Marcus McNamara, Head of APAC at Sana Commerce, talks through the state of B2B e-commerce in Australia and New Zealand and how it compares globally.

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How Sana Commerce Cloud can help you avoid e-commerce security issues

E-commerce security issues are inevitable, but with Sana Commerce Cloud, you can be sure to have the tools to tackle them. Here's an overview of how to keep your web store secure using SCC.

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E-commerce shipping and fulfillment: Everything you need to know

Read about e-commerce shipping and fulfillment, how the process works, different options available, and the importance of carrying insurance.

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Look at what you can do with Lookbook

Lookbook is a content element that allows you to upload a photo or diagram to your web store. Add buttons that let clients view item variants and descriptions, go directly to product pages, or add items to cart.

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5 B2B frustrations you can solve through an e-commerce solution like Sana Commerce

Keeping your customers happy is one of the greatest challenges your B2B business faces. From troubleshooting orders to offering flexible payment options, you are bending over backwards to provide the best customer service you can offer.

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Why bad B2B e-commerce is a business problem with IT liability

The findings from the second chapter of "IT Leaders Outlook on B2B E-Commerce '22/23" highlight the impact poorly aligned B2B e-commerce has on the business as well as IT.

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How to be selected in the B2B buying process

Wondering how you can make sure that buyers choose your company during the B2B buying process? Get an overview of the full customer journey + top insights on your buyers.

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How to use IT knowledge & tools as revenue drivers

Learn more about how IT can have direct impact on conversions based on how they utilize their B2B e-commerce web store.

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5 steps for ADA website compliance

You may be surprised to know that, as a place open to the public, websites are covered under the ADA. What does that mean? It means that your website needs to offer reasonable accommodations to people with disabilities so that they can engage with your content.

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4 ways ERP-integrated e-commerce reduces operational costs

Integrated e-commerce reduces costs by eliminating data siloes and system inefficiencies, freeing up your business’s resources and talent – which can be reinvested into new campaigns or passed on to your customers.

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