In B2C, excellent online service and easy shopping experiences are what keep customers coming back instead of switching over to the competition. Accelerating digital trends are setting the bar higher and higher in terms of customer expectations. How up-to-date is your content? Is your web store mobile responsive? Is your site user-friendly? Deliver exactly what your customers need — exactly how they want it — with B2C e-commerce.
With the right e-commerce solution, B2C companies can successfully:
Make shopping easy for your customers with always-accurate stock levels and pricing. Provide exceptional customer experience with personalized marketing and design capabilities that enable you to curate content specifically to your customers.
You can’t afford to serve your customers an experience full of incorrect data or subpar store quality. With a B2C e-commerce solution that uses your ERP as its single source of information, consistent data and web store quality are guaranteed.
Your B2C business must evolve in order to keep up with the market and your customers' needs. Choose an e-commerce solution that makes it easy for you to stay agile, grow and scale seamlessly alongside your customers.
With e-commerce giants like Amazon to compete with, providing an exceptional customer experience is essential to your B2C e-commerce success.
Our e-commerce platform helps you provide an omnichannel experience that keeps your customers coming back for more. Our solution also provides you with the data you need to perfect your online marketing strategy and boost conversion rates. This is all made possible by the way our product works as one with your Microsoft Dynamics or SAP ERP system.
Deliver a consistent, high-quality experience — no matter which channel your customers choose when interacting with your business. With Sana Commerce, you can provide the same deals and services both online and offline.
Keep customers informed. As an online retailer, you can track shipments and payment in your ERP and easily share these details with clients. All you have to do is log in to your B2C e-commerce platform.
With Sana Commerce, thanks to our seamless exchange of information between the web store and ERP, your marketing team can directly manage content and create campaigns targeted to your customer segments.
Maximizing ease of use for your online customers is key. With our Sana Commerce B2C e-commerce solution, you can depend on an easy-to-navigate web store that’s personalized to your customers’ needs.
See how we can save you and your business time and money with our e-commerce solution.
Excellent out of the box features to gear up e-commerce
High functionality out-of-the-box ERP centric = low (additional) maintenance, easy to use, fast to expand from market to market.
Sana is here to help
Bi-weekly releases, I am excited about the continued improvements and the option to submit wish lists (roadmaps).
Sana works great for my company and my customers
It works great for our customers. We have grown sales year over year with the help of Sana.
Sana Commerce is easy to configure, flexible and responsive
The Sana Administration console is excellent. It allows non-technical employees to administer and modify portions of the website without requiring them to have any web development or coding experience
We now have orders from customers we previously had no contact with.
No more manual order intake and processing. Stock availability, customer-specific pricing, volume discounts, etc. are all administered in NAV and work great in the web store.
Sana Commerce really boosts your online sales.
The pricing for the performance is excellent. Of all the e-commerce solutions we looked at, Sana Commerce was the best in pricing, performance and connection to our ERP.
High level of integration with our ERP.
I like the ability to implement on MS Dynamics Ax, you don’t need to customize a lot in the ERP because Sana includes a high level of integration with MS Dynamics AX. And it is to easy to include the discount policies of each customer and other information from the ERP.
We now have a webshop implemented in a very short amount of time.
The webshop works and we don’t need a whole team in Austria to keep it alive. It just works and we can focus on development and new things. Pros: Standard integration Dynamics AX and Perfion. Fits in our IT Strategy. Very professional people on the Sana team. Fast implementation, no surprises.
Best e-commerce I found that integrates with SAP.
It connects perfectly with our ERP and makes our internal processes so easy. We don’t have to worry about updating the inventory info or stuff like that. The integration is smooth and it also notifies admins when you have an issue with a customer or internal Sana task.
The in site editor is great! Overall we've been very happy with Sana.
The platform’s ease of use, integration with our NAV ERP, and the consistency\uptime. We rarely have issues and if we do we get immediate notifications that are generally telling us something’s wrong on our end with our ERP or connectivity.
We can now offer solid e-commerce capabilities to our B2B customers.
It allows a flawless flow of information between the front-end and the ERP. It removes the most significant pain of any e-commerce platform; truth of data. Customer comments have been terrific so far.
We were able to set up and run a large store in a short time.
The CMS is easy enough for beginners but is also open enough for advanced users to program. The attention to detail when it comes to SEO and minimal setup is a big plus.
Discover the remaining 41 benefits of integration in 2022 with our latest report: The Benefits of Integration.
Your customers depend on you for a reliable B2C e-commerce solution built to meet their needs. With e-commerce software that works as one with your ERP, you can ensure up-to-date product data, a seamless customer experience and extensive marketing capabilities (especially if you leverage our online marketing support):
