Manage B2B Complexity Online

Overview

Maximize your B2B success

Bringing your complex B2B logic online can be challenging. Sana Commerce Cloud streamlines your daily operations and customer experience with a broad set of functionalities.

Eliminate manual errors by fully integrating your web store with your SAP or Microsoft ERP and third-party platforms, ranging from marketing to logistics tools.
Reduce operational costs by automating recurring tasks to support self-service buying.
Retain customers by simplifying the order process through transparency, accuracy and flexibility.

Challenges

Bring your offline B2B complexity online

Complex sales processes

For B2B product sellers, bringing sales and operational workflows online can be challenging, as complex business logic needs to be built with customer self-service in mind.

See the solution

Accurate Inventory

The accuracy and transparency of stock levels on a web shop can make the difference between a placed order and an abandoned basket. Buyers need to feel secure that the requested quantity of items is available.

See the solution

Payment options

B2B buyers increasingly expect flexible payment options such as paying by credit card.

See the solution

Shipping flexibility

Shipping is a critical stage of the buyer’s journey, with its own set of challenges. Once the order is placed, customers expect clarity and flexibility on delivery options.

See the solution

Solving B2B complexity

Product customization and configuration

Enhance your buyer’s experience by facilitating complex orders and providing customer self-service anytime, anywhere.

Products categorized by variants and groups
Visual product configurator integration
Display of product components with a Bill of Materials
Bulk and high-volume orders
Repeat orders and subscriptions

Real-time inventory with ERP integration

With Sana Commerce Cloud, you can be as transparent and flexible as you wish with diverse options on stock level displays.

Real-time inventory presentation
Display options: hide stock, indicators, exact stock amount, or custom
Estimated next availability date for out-of-stock products

Microsoft Dynamics ERP Integration

SAP ERP integration

Explore Sana Commerce Cloud

Find out how Sana Commerce Cloud can address your complex B2B commerce needs.

See features

Compare plans

Find out what's included in Sana Commerce Cloud at each level – Essential, Pro, and Advanced.

See plans

Payment options for every B2B buyer

Deliver the same offline payment terms to your customers online while innovating with new types of payment options.

Payment on account
Payment by debit or credit card
Partial prepayment
Payment in installments
Credit limit logic
Partial or full refund

Detailed and transparent shipping options

Streamline the delivery stage of an order and reassure your buyer by offering them the delivery options they prefer, with all additional costs indicated upfront.

Choice of shipping carrier and method
Estimated shipping costs
Expected and requested delivery date based on availability
Buy online, collect in store

Learn more

See what our customers have to say

“Integration with Business Central straight out of the box, combined with effortless content management on the editor side, made Sana Commerce a clear winner. It’s future-proof, cost-effective, and just works. A perfect fit for our complex B2B needs.”

Dionne Banks, Marketing Director at Claygate Read more

“In the past, we offered a spare part ordering tool based on material numbers. Now, with Sana, we offer more information; images, a navigation system, and the full order history.”

Ramböck Florentine, E-Commerce Manager at PALFINGER Read more

“In our previous e-commerce store, we had difficulties in displaying accurate price breakdown. This information is key to our customers. Univergomma and Sana Commerce were able to develop a solution that can provide our customers with accurate final pricing while considering the complex and multiple factors that are taken into account in order to determine the final price.”

Tiziano Nieri, Web Marketer at Univergomma SpA Read more