137 search results
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Decoding B2B portals: Your gateway to e-commerce success
B2B portals—not to be confused with your typical online store—are a hot topic in the world of digital transformation. But let’s face it, sometimes the jargon gets a little confusing. What is an online portal, and what’s its connection to e-commerce? We’re here to clear the fog. This guide dives…
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Sana Onboarding Service
According to the latest Gartner Peer Insights™ reviews, 95 percent of customers would recommend Sana Commerce for Digital Commerce. Onboarding your team Seamless onboarding with your dedicated team A successful go-live is our top priority. Here’s how your dedicated team collaborates to accelerate your onboarding: Project management: Our experienced project…
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How to turn B2B complexity into a competitive advantage online
Think your complex B2B business is a disadvantage in the digital world? Think again. Complexity is your secret weapon, and we’re here to show you how to wield it. The challenge (and opportunity) of B2B complexity Let’s be honest: B2B commerce isn’t simple. It’s a world of custom catalogs, intricate…
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How to ensure using AI generates B2B revenue
In the ever-evolving landscape of B2B sales, staying competitive is a constant challenge. Customers expect personalized experiences, and outdated technology can quickly become a liability. The key to unlocking your revenue potential? Artificial intelligence (AI). While AI might sound like a futuristic concept, it’s already transforming the way businesses sell.…
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7 essential tips to get customers online
A lot of B2B companies like yours are struggling to get customers to use online channels. It’s easy for people to want to stick with what they know — even if what they know is a thing of the past. Read this blog to understand what is holding your buyers…
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How to uncover vendor-AI washing, and recognize what’s real
Artificial Intelligence (AI) is everywhere these days. From chatbots to self-driving cars, it’s transforming industries left and right. But with all the buzz, it’s easy for companies to get caught up in the hype and oversell their AI capabilities. That’s where AI washing comes in. What is AI washing? Think…
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How can I use AI for my B2B business?
If you’re in B2B commerce, you’re already used to finding solutions to customers’ problems and ironing out pain points. Often to the point where it’s hard to find the time to address your own brand challenges. Alongside crafting impactful campaigns for diverse audiences, creating an effective marketing strategy, and managing…
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Practical Applications and Benefits for AI in B2B E-Commerce
B2B, rightly or wrongly, has always been painted as a late adopter of technology. When e-commerce took off in the D2C space, B2B was still primarily working through email and fax. As omnichannel made the offline-online experience a seamless transition in stores like Best Buy and Macy’s, B2B businesses were…
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Streamlined Sales Documents: Tailored field configuration for business needs
Introduction Imagine you’re a procurement manager at a chemical manufacturing company, responsible for managing purchases and financial history within the ‘My Account’ section of a customer portal. Traditionally, the document overview in this section is rigid and inflexible, making it difficult to locate relevant documentation. The information displayed varies per…
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B2B e-commerce KPIs: 5 key metrics to track for growth
Key performance indicators (KPIs) can give you insights into every aspect of your business operations. B2B e-commerce KPIs allow you to track how your business is performing at any point in time. These metrics help you to identify targets to aim for, track progress milestones, and uncover problem areas. Analyzing…