158 search results
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E-commerce security 101: Essential information for web store owners
E-commerce security might not be the first thing that comes to mind when thinking of customer experience, but for B2B organizations, a secure web store is vital to maintaining strong customer relationships. A loss of data can result in a negative impact on trust and lead to irreparable damage. Here’s…
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Food & Dairy Co
82% of customers now order online Increased brand advocates and referrals 75% less calls for customer support The challenge A two-hour order surge that resulted in poorly optimized manhours For Food & Dairy Co, who serve a customer base that majorly consists of local restaurants and cafes, a surge in…
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Sana vs. k-eCommerce: Two e-commerce software platforms’ 3 key differentiators
When choosing an e-commerce software vendor in today’s market — even after an organization has decided on a shortlist— its internal teams must continue to sort through subtle nuances between the remaining solutions being considered. We find that this often leads to a misconception: that the final decision in your…
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How integrated e-commerce solves B2B’s top 5 CX challenges
Today’s increasingly digitally-dependent online buyers are more unpredictable than ever, but one thing is constant: they always want e-commerce experiences to be bigger and better. Whether this means better customer service, simpler web store navigation, more product information, or faster performance, customers continue to raise the bar and redefine what…
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B2B blogging 101: Benefits & tips for beginners
Since so much of B2B business if built on developing strong, personal relationships with customers, stakeholders can often assume blogging is a long-term and ultimately low-impact marketing tactic for demand generation. The truth is, however, that blogging can be a powerful way to carve out a unique place for your…
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Welding Industries Australia to launch new Sana Commerce e-commerce store
Sana Commerce, the global leader in B2B e-commerce platforms, today announced it has signed an agreement to launch a new integrated e-commerce website and customer portal for leading welding solutions manufacturer, Welding Industries Australia (WIA). The goal of the project is to strengthen the company’s existing online presence by creating…
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7 reasons why IT leaders want full digital process automation now
There’s quite a lot at stake when deciding on a solution that will help your B2B business move into the future with a web store. Web stores can do more than just serve as a catalog and IT leaders know that. More and more, IT leaders are searching for solutions…
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3 ways to make your e-commerce internationalization a success
In the world of e-commerce, internationalization has become a global buzzword. But what does it mean? Business internationalization is the process of expanding your footprint beyond your company’s country of origin, by branching out internationally. So, you’re trying to replicate your successful formula to countries beyond your business’s domestic market……
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Sana Commerce Cloud IT Benefits
The B2B Portal that connects your business worlds Sana Commerce Cloud (SCC) fits seamlessly into your tech stack and easily builds a web store using the data and functionality you already have at hand. You never have duplicate data or incorrect inventory because SCC integrates completely into your ERP and…
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Multichannel e-commerce vs. Omnichannel e-commerce: What’s the difference?
E-commerce has evolved over the past few decades — it’s now an essential channel for any distributor, manufacturer or wholesaler. The critical role of e-commerce was solidified by the pandemic, when millions of new shoppers, including business buyers, began purchasing online. Silicon Valley Bank reports that US online sales accounted…