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  • Electronics industry e-commerce: Trends leading the way to industry 4.0

    While it may seem like no more than a long-trending buzzword, Industry 4.0 β€”as a topic of conversationβ€” highlights a few important priorities in the electronics industry: e-commerce and innovation. Here are the 4 electronics industry trends that are bringing us closer to making Industry 4.0 a reality. What is…

  • How to build a successful e-commerce team

    So, your organization has recognized the importance of starting an e-commerce website. And it managed to set aside the necessary budget to set up an online store. There are now great plans, huge ambitions, endless possibilities and β€” an unforeseen workload, with no dedicated e-commerce team. Who will manage the…

  • How to respond to negative reviews from customers

    Although unfortunate, it’s not uncommon for business owners to receive negative reviews from their customers. Whatever the reason for the review, these customers may feel compelled to share their thoughts on their experiences for a variety of reasons. 92% of consumers believe recommendations from word of mouth marketing and 64%…

  • SAP-integrated e-commerce explained

    Investing in an SAP ERP is a sizable but worthwhile expenditure for your business. Extending that investment to make it work for (and improve) your e-commerce experience is a no-brainer, especially when you can count on SAP e-commerce to provide a centralized data hub for your business and for your…

  • 4 manufacturing technologies boosting efficiency

    From skills gaps to servitization, manufacturers face many challenges in their quest to improve efficiency. More and more are embracing digitization using three key technologies to stay competitive and continue making an impact in the manufacturing industry. In previous blogs, we already covered integrated cloud-based systems and increasingly complex industrial…

  • E-commerce for construction case study: IHL embraces omnichannel

    IHL sells construction and industrial building supplies to construction professionals and consumers alike, both online and offline. In this case study, find out how they use Sana Commerce for Microsoft Dynamics NAV to deliver excellent service, across channels and demographics. Established retailer goes digital IHL, or Investments Hardware Limited, is…

  • 3 pillars of a successful e-commerce strategy

    This post was last updated in July 2019. It’s no longer a question of whether businesses should add a web store to their offering, but how. The short answer is a solid e-commerce strategy. In 2017, we commissioned Sapio Research to conduct a survey of over 300 businesses around the…